Upskill U (“Upskill U,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our platform.

1. Information We Collect

• Personal Information: Name, email address, and account or subscription information (if you register).
• Usage Information: Page views and interactions, app or site performance data, crash logs, and diagnostics.
• Device & Technical Information: IP address, device type, model and operating system, and browser type (for security and troubleshooting).

2. How We Use Your Information

• Operate and improve the Upskill U platform.
• Monitor performance and fix bugs.
• Communicate with you about updates, support, or account-related matters.
• Ensure platform security and reliability.
• We do not sell your personal data and do not share it with third parties except as described in this policy or when required by law.

3. Creator Content & Intellectual Property

• Creators retain full ownership of any content they upload to Upskill U.
• Upskill U does not claim ownership of creator intellectual property.
• We may display creator content or excerpts solely for promotional and marketing purposes, such as on our website, social media promotion, or sales and informational materials.
• If a creator requests removal of their content, we will remove it from active use and promotional materials within a reasonable period, consistent with our Creator Agreement.

4. Data Security

• We take reasonable steps to protect your information, including secure hosting and access controls.
• Where applicable, we use encryption for sensitive data.
• However, no system can be guaranteed 100% secure.

5. Third-Party Services

We may use trusted third-party services to support platform operations, including:

• Google Analytics or similar tools for anonymous usage statistics, which collect data under their own privacy policies.

6. Your Rights & Choices

• You may request access to or deletion of your personal data.
• You may opt out of analytics tracking through your device or browser settings.
• To make a request, contact us at info@upskillu.com.

7. Children’s Privacy

• Upskill U is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

8. Changes to This Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

• If you have questions about this Privacy Policy or how we handle data, contact us at info@upskillu.com.